bc77 Privacy Policy
We are committed to protecting your personal information. This policy explains exactly what data bc77 collects, how it is used, and the rights you hold as a player on our platform.
Introduction
About This Privacy Policy
This Privacy Policy describes how bc77 ("we", "us", "our") collects, uses, stores, and discloses personal information when you access or use the bc77 platform at https://bc77.one, including all games, sports betting services, payment features, promotional programmes, and customer support channels (collectively, the "Platform"). By registering an account on bc77 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.
bc77 is committed to handling your personal data responsibly, transparently, and securely. We collect only the information that is genuinely necessary for the safe and fair operation of the Platform. We do not sell your personal data to third parties for marketing purposes. This policy applies to all users of the bc77 Platform, including registered players located in Bangladesh and other jurisdictions where our Platform is accessible.
Data Collection
Information We Collect From You
bc77 collects personal information from you in four main ways: information you provide directly during registration, information generated through your use of the Platform, information collected automatically by technical systems, and information we receive from third-party payment and verification providers. The categories of data we collect are described below.
Registration & Identity Data
When you create a bc77 account, we collect your full name, date of birth, email address, mobile phone number, and residential address. For identity verification (KYC), we may additionally collect a copy of your national ID card, passport, or driving licence, and a proof-of-address document dated within three months.
Financial & Payment Data
To process deposits and withdrawals, bc77 collects information about your payment method, including your registered bKash, Nagad, or Rocket mobile number, your bank account details where applicable, and records of all financial transactions conducted on the Platform (amounts, timestamps, transaction reference numbers, and payment method identifiers).
Gaming Activity Data
bc77 records your gameplay history, including games played, bet amounts, win and loss outcomes, session duration, wagering patterns, and responsible gaming tool usage (such as deposit limits and self-exclusion requests). This data helps us maintain fair play, detect fraud, and comply with our responsible gaming obligations.
Technical & Device Data
When you access the bc77 Platform, our servers automatically collect your IP address, browser type and version, operating system, device identifiers, referring URL, pages visited, and session timestamps. We also use cookies and similar tracking technologies to maintain your session, personalise your experience, and analyse Platform performance. You may manage cookie preferences through your browser settings.
Data Use
How bc77 Uses Your Personal Information
bc77 uses the personal information we collect for the following purposes, all of which are necessary for the operation of a safe, fair, and compliant gaming platform:
- To create, verify, and manage your bc77 player account, including age and identity verification in compliance with our KYC obligations.
- To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate financial records.
- To deliver, personalise, and improve the gaming services and sports betting content available on the Platform, including tailoring promotional offers based on your activity.
- To monitor for and prevent fraud, money laundering, multiple account abuse, and other prohibited activities that could harm legitimate players or the integrity of the Platform.
- To provide customer support and respond to your queries, complaints, and dispute submissions submitted to [email protected].
- To send you service-related communications, including account notifications, deposit and withdrawal confirmations, security alerts, and (where you have opted in) promotional messages about bc77 offers.
bc77 does not use your personal information for any purpose that is incompatible with those listed above. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you without first obtaining your informed consent.
Legal Basis
Why We Are Permitted to Process Your Data
Cookies
Cookies and Tracking Technologies
bc77 uses cookies — small text files placed on your device — to ensure the Platform functions correctly, to keep you logged in during your session, to remember your language and display preferences, and to analyse how players navigate the Platform so that we can continuously improve our service. Cookies do not contain your financial data, passwords, or identity documents.
bc77 uses three categories of cookies: (1) strictly necessary cookies that are essential to the operation of the Platform and cannot be disabled; (2) functional cookies that remember your preferences and settings; and (3) analytical cookies that help us understand how the Platform is used in aggregate. We do not use advertising or cross-site tracking cookies.
Managing Your Cookie Preferences
You can control and delete cookies through your browser settings at any time. Disabling strictly necessary cookies may affect the functionality of the bc77 Platform — for example, you may not be able to stay logged in or complete a deposit. Disabling analytical cookies will not affect your ability to use the Platform but will prevent bc77 from improving the service based on your usage patterns.
Data Sharing
Third Parties We Share Your Data With
bc77 does not sell, rent, or trade your personal data. We share your data only with carefully selected third-party service providers who assist us in delivering the Platform, and only to the extent strictly necessary for those purposes. The categories of third parties with whom we share data are:
- Payment processors and mobile financial service providers (bKash, Nagad, Rocket, and banking partners) to facilitate deposits and withdrawals and to verify the ownership of payment accounts.
- Identity verification and KYC service providers who verify the documents you submit during account registration and when triggered by our AML monitoring systems.
- Game studio and software providers (including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and Microgaming) who receive anonymised session and game-result data necessary to deliver their games and resolve any technical disputes.
- Fraud prevention and security analytics providers who analyse usage patterns to identify suspicious activity, protect the Platform from abuse, and safeguard legitimate players' accounts and funds.
bc77 requires all third-party service providers to maintain appropriate technical and organisational security measures to protect your personal data. We do not permit any third party to use your data for their own independent marketing purposes. In exceptional circumstances, we may be required to disclose your data to law-enforcement or regulatory authorities in response to a lawful request; we will notify you of such a disclosure where legally permitted to do so.
Security
How We Protect Your Personal Data
SSL Encryption & Secure Infrastructure
All data transmitted between your device and the bc77 Platform is encrypted using industry-standard SSL (Secure Socket Layer) technology. Our servers are hosted in a secure environment with restricted access controls, regular security audits, and intrusion detection systems. Financial transaction data is additionally protected by the security infrastructure of our payment partners (bKash, Nagad, Rocket).
Despite these measures, no internet-based system is entirely immune to security risks. bc77 cannot guarantee absolute security of data transmitted over the internet. You are responsible for keeping your account login credentials confidential and for logging out of the Platform when using a shared or public device. If you suspect that your account has been compromised, please contact [email protected] immediately.
Our Principles
bc77's Six Privacy Commitments
Data Security
SSL encryption and secure servers protect every byte of your personal data on bc77.
Transparency
We tell you clearly what data we collect and why — no hidden data practices.
Your Control
You can access, correct, or request deletion of your personal data at any time via [email protected].
Right to Delete
You may request account closure and data deletion, subject to our legal retention obligations.
No Data Sales
bc77 never sells your personal information to third parties for marketing or any other commercial purpose.
24/7 Support
Our support team is available around the clock to handle any privacy-related query or concern.
Your Rights
Your Rights Regarding Your Personal Data
As a bc77 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact [email protected]. We will respond to all verified requests within a commercially reasonable timeframe, and in any case no later than 30 days from receipt of your request.
- Right of access — you may request a copy of all personal data bc77 holds about you, together with information about how it is used.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or complete it.
- Right to erasure — you may request that bc77 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations.
- Right to restrict processing — you may ask bc77 to pause the use of your personal data in certain circumstances, for example while a complaint is being investigated.
- Right to withdraw consent — where our processing of your data is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Please note that certain rights are subject to limitations where bc77 has overriding legal obligations — for example, we may be required to retain financial transaction records for a specified period under applicable law regardless of a deletion request. In all such cases, we will inform you of the specific reason why a right cannot be fully exercised.
Data Retention
How Long We Keep Your Personal Data
bc77 retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected. In practice, this means: (a) account registration and identity verification data is retained for the duration of your account and for a period thereafter as required by applicable anti-money laundering and KYC regulations; (b) financial transaction records are retained for a minimum period as required under applicable financial record-keeping obligations; (c) customer support correspondence is retained for the period necessary to resolve your query and any related dispute, plus a reasonable administrative period thereafter; and (d) technical and device data collected via cookies or server logs is retained for a shorter period sufficient for security monitoring and platform analytics purposes.
When personal data is no longer required for any of the above purposes and no legal obligation requires its retention, bc77 will securely delete or anonymise the data in a manner that prevents its recovery or reconstruction.
Minors
Protection of Minors and the 21+ Policy
bc77 is Strictly for Players Aged 21 and Above
bc77 does not knowingly collect personal data from any individual under the age of 21. The Platform is not directed at, and is not intended for use by, minors. If you are a parent or guardian and you believe that a person under 21 in your care has provided personal data to bc77, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our systems and close any associated account.
Policy Updates
Changes to This Privacy Policy
bc77 may update this Privacy Policy periodically to reflect changes in our data practices, operational requirements, or applicable law. When we make a material change to this policy, we will update the "Last updated" date at the top of this page and, where the change significantly affects your rights, we will endeavour to notify registered players by email or by displaying a prominent notice on the Platform prior to the change taking effect.
Your continued use of the bc77 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy each time you visit the Platform so that you remain informed about how your personal data is being handled.
Contact
Privacy Queries and Data Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern relating to your bc77 account, please contact our support team. We handle all privacy-related requests with care and confidentiality, and aim to respond within 30 days.
Email Us Directly
Send your privacy request or data query to: [email protected]
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